Telecommunications Services are purchased from contracts with ambiguous language, often in need of interpretation. During the Audit, we undertake a detailed review of the contract language to ensure that you are receiving the pricing to which the contract commits. Promises such as the waiver of specific charges or additional discounts for increased spending are often made during the sales process, but may be overlooked when the actual billing takes place.

Appended Tariff Review
Contracts for telecommunications services often refer to rates that appear in a published tariff on file with a state or federal regulatory agency, but are not specified in the contract. Also, for services with no contract, rates based solely upon these tariffs apply. Garcia, Obrock, Inc. carefully reviews all relevant tariffs to make sure that your organization is getting the best price performance as characterized by the vendor.

Records Review
Fixed monthly telecommunications costs are made up of many different voice and data circuits, with multiple pricing components. Records Review ensures that these circuits for which you are billed are actually in place. We also seek to uncover opportunities for improvements and optimization – which can lead to even greater cost advantage. We use a variety of approaches to validate records depending upon the services.

How to Begin
To proceed with a Telecommunications Bill Audit, you need only provide a single copy of each bill received on a monthly basis and any contracts you have signed for telecommunications services. You designate one person within your organization as our primary contact and well take it from there.

Our initial assessment of your expenses will identify the most likely areas of opportunity for refunds, which is where we start the audit .

Garcia, Obrock, Inc. is paid a fee for this service based solely upon a percentage of any refund obtained. If we do not obtain a refund, there is no charge for the service. Monthly cost reduction resulting from the correction of errors belongs to you.